For New-Construction Homeowners
Your builder warranty has deadlines.
Stay ahead of every one.
Keep every warranty issue, photo, builder message, appointment, and repair in one organized place—so nothing gets forgotten before an important warranty deadline passes.
- 30-day money-back guarantee
- One-time payment
- No subscription
- Private by default
Buying for a client? Gift New Home Warranty HQ →
Not another home warranty.
New Home Warranty HQ helps you manage the builder warranty you already have.
WARRANTY ACTION PLAN
123 Maple Drive
Closed 42 days ago
Open Issues
3
3
Open
2
Submitted
2
Scheduled
1
Resolved
Leaky kitchen faucet
Kitchen • Open
Cracked driveway concrete
Concrete • Submitted
Why warranty issues get missed
New homes come with a lot to remember. Without a system, important details slip through the cracks.
It’s easy to overlook
Small issues can get forgotten while homeowners are busy settling into the house.
Documentation gets scattered
Photos, dates, emails, notes, and builder responses often end up in different places.
It’s hard to follow up
Appointments, promised repairs, and builder responses can become difficult to track.
Details get lost over time
Without one complete record, it is easy to forget what was reported and what still needs attention.
See what you get
From the first photo to the final record
Here's what handling one warranty issue looks like inside New Home Warranty HQ.
1. Capture the issue
Snap a photo, pick the room, and note what you're seeing. Takes about 30 seconds.
Title
Hairline crack above master bedroom window
2. Send a professional request
One click turns your notes and photos into a clean, builder-ready warranty request and emails it for you.
WARRANTY REQUEST
Dear Maple Ridge Homes, I am writing to report a warranty item at 123 Maple Drive observed on May 14…
3. Keep the conversation in one place
When your builder replies by email, it shows up right in the issue. No digging through your inbox.
You
Sent warranty request with 2 photos.Maple Ridge Homes
Thanks — our drywall crew can look at this next week. Does Tuesday morning work?You
Tuesday at 9am works. Thank you.4. Track the repair to completion
Log the appointment, note what was done, and mark it resolved—or reopen it if the fix doesn't hold.
5. Own the complete record
Every photo, message, date, and document—exportable as a PDF or ZIP whenever you need it.
123_Maple_Drive.zip
- home.json
- warranty-documents/
- issues/Hairline_crack/photos/
- communications/Hairline_crack.txt
- requests/Hairline_crack.pdf
How It Works
Four simple steps to protect your new home
Document it
Capture issues with photos, dates, location, and relevant details.
Report it
Generate a professional builder-ready warranty request.
Track it
Monitor builder responses, appointments, promises, and repair progress.
Confirm it
Verify whether the repair actually resolved the issue before closing the item.
Features
Everything you need to stay ahead of your warranty
Warranty deadline reminders
We track your closing date and warranty windows and nudge you before they pass, so you never find out too late.
Issue capture from your phone
Take photos, add locations, and note details in seconds.
Professional warranty requests
Generate builder-ready requests with the right language and attachments.
Appointment & repair tracking
Keep builder promises, trade visits, and completion dates in one timeline.
Warranty document storage
Securely upload and access builder warranty, manuals, and addenda.
Builder messages in one thread
Send requests and replies from your dashboard. Builder replies land in the same thread automatically.
Private and secure
Your records are scoped to your home. Partners cannot see your issues.
Works beautifully on mobile
Document an issue from your phone while you're standing right in the room.
Full record export
Download a complete PDF or ZIP of your home records when you need them.
One price. Whole warranty period.
No subscriptions, no recurring charges. Pay once and keep your records for good.
For Homeowners
Everything you need to document, report, track, and prove every warranty item in your new home.
- Warranty deadline reminders
- Unlimited issues & photos
- One-click builder requests with PDF
- Builder replies logged automatically
- Appointment & repair tracking
- Warranty document storage
- Full record export (PDF & ZIP)
30-day money-back guarantee. See refund policy
Buying for a client? Gift New Home Warranty HQ for $124 →
Title companies, lenders, realtors & inspectors
Give your buyers a closing gift they'll actually use — $124
Why trust us
Your warranty records, your way
Built for homeowners
You control what gets tracked, stored, and shared. We are not a builder or insurance company.
Private by default
Your home records are scoped to your account. Partners who gift the product cannot see your issues.
One-time payment
No subscription. No surprise renewals. Pay once and keep your records.
Professional records
Generate builder-ready requests, track every repair, and export everything when you need it.